Infrastructure Management (IM) involves the management of information technology (IT) operations to ensure it is aligned with the business and daily mission of an organization. tiag's IM experts are highly regarded and appreciated across many Commands for the greater efficiencies and improved service they have provided through infrastructure design.
The tiag IM team's expertise is extensive and has been leveraged to provide highly efficient technological solutions in datacenter and desktop management, database administration, web development, network infrastructure management and systems management. tiag's IM professionals uniquely have engineering backgrounds, business and leadership experience, coupled with vast expertise in the leading IM technologies.
Most importantly, tiag’s team is continually working with emerging technologies which keeps its customers’ organizations ahead of the game. A key driver in that is tiag's partnership with Cisco Systems, Inc. – an industry leader in networking, voice, web & audio conferencing, and automated call distribution. tiag's IM professionals have incorporated Cisco’s technologies in many Regional Command centers throughout the Department of Defense, delivering unmatched reliability and cutting costs in half.
As a Gold Certified Cisco Partner, tiag can ensure the highest level of Cisco support for its customers. tiag's IM experts includes CCNA and CCVP certified professionals with extensive experience implementing and supporting a wide variety of Cisco solutions.
In addition, tiag’s senior leadership collaborates with NEC Sphere – an award-winning company with a leadership role in the VoIP industry – on the future of convergence technologies.
tiag’s capabilities, experience and strategic partnerships ensure that your IT systems are highly available, extremely reliable and remotely accessible.
Anniston Army Depot Directorate of Information Management (DOIM)
Walter Reed's Directorate of Information Management (DOIM) manages over 300 servers, 15,000 desktops, 3000 VoIP phones, 60 local VTC units/rooms, 200 switches, one integrated robotic surgery unit, and additional VTC units/rooms spread throughout MEDCOM (a 22-state region). tiag provided management and engineering services to support all aspects of the consolidated and centralized enterprise management systemsRead More...
Ft. Huachuca Directorate of Information Management (DOIM)
Ft. Huachuca is home to a number of organizations central to the success of the Army's ongoing mission, including the Army Network Enterprise Technology Command (NETCOM)/9th Army Signal Command, the United States Army Intelligence Center and School, and the Fort Huachuca Garrison. tiag developed automated procedures capable of cataloging existing software and hardware, and producing detailed reports of network vulnerabilities and operations security (OPSEC) violations.Read More...