Enterprise Management (EM) requires a disciplined approach to organizing large, complex information technology (IT) environments and utilizing the right tools and standards to significantly improve customer satisfaction and reduce costs. tiag EM professionals take great pride in the work they have done throughout the Department of Defense delivering optimized IT environments, and have earned the deep trust of leadership based on extraordinary successes throughout the world.
tiag 's EM professionals bring an unparalleled blend of deep, technical expertise; engineering backgrounds; business experience; extensive certifications in leading technologies and leadership strengths. Their ability to advise on impinging issues is unique in the Enterprise Management discipline, and is valued by customers unanimously. The tiag EM group's insights on streamlining and consolidating processes and automating labor-intensive tasks has earned many Command's praise for exceptional cost savings while garnering customer service accolades.
tiag's EM team leverages for its customers, its strong relationships and experience with numerous vendors and products aimed at centrally managing IT resources. As one of only five Federal, CA Enterprise Solutions Providers (ESP) in the world, tiag EM experts receive customized training that amplifies their ability to deliver superior services, and unlimited 24x7 technical support. tiag is also an active member of the Microsoft Partner and Apple Developer programs, which provides the tiag EM engineers specialized and early access to new product releases. This puts tiag at the cutting edge of enterprise technologies and solutions.
tiag offers expertise in: Vulnerability Assessment, Mobile Client development & management, Desktop Client Management, IT Asset Management, System and Application Monitoring, Event Management and Correlation, Performance and Capacity Management, Log Management and Network Configuration Management.
Our engineers are experienced at installing, configuring, maintaining and customizing the following products: Microsoft SMS 2003/SCCM 2007, Microsoft MOM/SCOM, CA IT Client Manager, CA Asset Portfolio Manager, CA Spectrum, CA EHealth, CA Wily, CA Network & Systems Manager, HP Openview, eEye Retina Network Security Scanner and Internet Security Systems ISS.
Walter Reed's Directorate of Information Management (DOIM) manages over 300 servers, 15,000 desktops, 3000 VoIP phones, 60 local VTC units/rooms, 200 switches, one integrated robotic surgery unit, and additional VTC units/rooms spread throughout MEDCOM (a 22-state region). tiag designed and implemented a command center that improved oversight and integrated communications Read More...
The Army Materiel Command (AMC) is the principal resource developer for the Army. AMC accomplishes its mission through nine major subordinate commands, overseeing numerous depots, arsenals, ammunition plants, laboratories, test activities and procurement operations. tiag implemented an Enterprise IT Management initiative to identify AMC assets and develop a comprehensive view of how financial investments in IT were enabling AMC’s overall mission. Read More...
The Defense Prisoner of War / Missing Personnel Office (DPMO) rescues living Americans and the remains of those who are missing-in-action from foreign battlefields. tiag’s experienced and highly-skilled engineers performed parallel migrations of three DPMO networks simultaneously.Read More...
tiag® is an SBA certified 8(a) woman-owned, small disadvantaged business.
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tiag® leadership biography portraits Copyright ©2010 Joe Ciardiello.
