Mark White takes a balanced approach to help health care organizations leverage knowledge and systems that improve health care outcomes. To balance business functions and facilitate complex elements, he blends critical thinking skills, technical expertise, project management proficiency, and negotiation finesse.
Mark is a thought leader in executive consulting for informatics, business process re-engineering, program and project management, and strategic planning. In terms of outcomes, says Mark, “The manner in which expertise helps drive the mission is the extent we will go to satisfy the customer’s requirements.” Simply put, Mark goes the extra mile to provide the highest quality of informatics consulting support to clinical and nonclinical clients in federal and private sector industries.
Bringing 21 years of leadership expertise to tiag, Mark navigated his managerial rite of passage through diverse divisions of the DoD—making significant contributions, particularly in the medical departments. A master at achieving results in healthcare clinical and business operations, Mark is equally proficient in health information management and information technology services, supporting health care delivery in diverse settings. His expertise includes business process reengineering, program analysis and evaluation, resource planning and management, and organizational strategic planning. As a project manager, Mark demonstrates strong team-building and problem resolution skills as he evaluates, plans, and implements complex, multi-million dollar initiatives.
"Often within government organizations, everything is priority one; therefore, we offer solutions that are fact-based and truly align with organizational strategy to assist customers in deciding the priorities that can be rapidly executed. Also, with the level of complexity of today's challenges in many organizations, we advise customers to take iterative steps that allow them to remain flexible and adjust as the situation dictates."~ Mark White
Since 2008, Mark has focused his expertise in providing clinical business intelligence, business process management, and clinical systems integration to the Office of the Chief Medical Officer with the US Army's Office of the Surgeon General. Mark created the concept, campaign, organizational and operating structure of the enterprise-wide clinical business intelligence unit that supports Army Medical Department (AMEDD) objectives. He also spearheaded the clinical business intelligence maturity models that serve as operational blueprints for the clinical business intelligence competency center at the military treatment facility, including regional and headquarter levels of the organization.
Currently, Mark supports the organization with business operations consulting, including resource planning and execution, he developed a strategic plan for information management and technology that will provide focus and work priorities for the organization over the next three years.
Mark previously served as chief information offer at the Army Medical Department Center and School in San Antonio, Texas. Scrutinizing the lifecycle management of 5,000 end-user devices, he controlled all information management and technology services and operations for the organization, overseeing $25 million in IT projects and directing the $7 million operating budget. As director of educational informatics, he was responsible for the integration of information technology into 14 academic departments that annually train more than 29,000 students. He also spearheaded the development of the organization’s information management and IT strategic plan.
As director of data management operations within the Patient Administration Systems and Biostatistics Agency in San Antonio, Mark had technical and managerial oversight of the Army Medical Department’s enterprise clinical data repository. This included data repository stores organizational and clinical data from eight tertiary care medical centers with multi-specialty teaching programs, 26 community hospitals, and numerous health clinics in the US, Europe and Japan.
While serving as director of health information management at IBN-SINA Hospital—a 176-bed military combat support hospital in Baghdad, Iraq—Mark provided critical support in the delivery of care and medical services to an overwhelming number of 30,000 military, DoD civilians, international contractors, and Iraqi nationals. At the Womack Army Medical Center in Fayetteville, North Carolina, Mark served as director of health information management for a 200-bed multi-specialty health care system supporting a patient population of 165,000, managing an 80-person staff, and operating within a $500,000 budget.
Education & Credentials
- Master of Science (MS) — Health Information Systems, University of Pittsburgh, Pennsylvania
- Bachelor of Science (BS) — Biology, South Carolina State University, Orangeburg, South Carolina
- Registered Health Information Administrator (RHIA)